Customer Relationship Executive
HimatnagarFull-time2–5 yrsPosted 2 months ago
Mid-level customer support role at Career Site in Himatnagar. Needs 2+ years.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs are met and their satisfaction is guaranteed. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its values
- Be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise
- Handle customer inquiries and provide timely responses
- Resolve customer issues and complaints, ensuring a positive outcome
- Build and maintain strong customer relationships, fostering trust and loyalty
What you need
- Customer service
- MS Office
- Communication