Customer Relationship Executive
HyderabadFull-time2–5 yrsPosted 3 months ago
Mid-level customer support role at Career Site in Hyderabad. Needs 2+ years and a BBA.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary focus will be on delivering exceptional customer service and building long-lasting relationships. You will be the first point of contact for customers, handling their inquiries, concerns, and providing timely and accurate information.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its brand
- Be the first point of contact for customers, handling their inquiries, concerns, and providing timely and accurate information
- Handle customer inquiries and provide prompt and accurate responses
- Resolve customer issues and complaints in a friendly and professional manner
- Build and maintain strong relationships with existing customers, ensuring their satisfaction
What you need
- CRM
- Customer service
- Upselling
- Problem solving