Customer Relationship Executive
IndoreFull-time2–5 yrsPosted 3 months ago
Mid-level customer support role at Career Site in Indore. Needs 2+ years and a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the BFSI sector. Your primary role is to establish and nurture long-lasting relationships with our valued customers, ensuring their satisfaction and loyalty. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited in the BFSI sector
- Be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise
- Handle customer inquiries and provide timely responses
- Resolve customer issues and complaints, ensuring a positive outcome
- Build and maintain strong relationships with existing customers, fostering loyalty
What you need
- CRM
- Customer service
- Communication