Customer Relationship Executive
JaipurFull-time1–2 yrsPosted 3 weeks ago
Junior customer support role at Career Site in Jaipur. Needs 1–2 years and a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs are met and their satisfaction is our top priority. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its values
- Be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise
- Greet and engage customers with a friendly and professional attitude
- Provide accurate and timely information about our products and services
- Resolve customer issues and complaints efficiently and effectively
What you need
- CRM
- Customer service
- MS Office
- Sales
- Problem solving