Customer Relationship Executive
JaipurFull-time2–5 yrsPosted 2 months ago
Mid-level customer support role at Career Site in Jaipur. Needs 2+ years and a BBA.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary role is to establish and nurture strong relationships with our customers, ensuring their needs and inquiries are addressed promptly and effectively. You will be the first point of contact for customers, providing exceptional customer service and support.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its brand
- Be the first point of contact for customers, providing exceptional customer service and support
- Handle customer inquiries and provide timely responses, ensuring a high level of satisfaction
- Resolve customer issues and complaints, offering creative and effective solutions
- Maintain accurate records of customer interactions and feedback for future reference
What you need
- CRM
- Customer service
- Sales
- Problem solving