Customer Relationship Executive
JindFull-timeJunior levelPosted over a month ago
Junior customer support role at Career Site in Jind.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs are met and their satisfaction is prioritized. You will be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its values
- Be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise
- Handle customer inquiries and provide timely responses
- Resolve customer issues and complaints, ensuring a positive outcome
- Build and maintain strong relationships with customers, fostering trust and loyalty
What you need
- CRM
- Customer service
- MS Office
- Sales
- Problem solving