Customer Relationship Executive
KanpurFull-timeJunior levelPosted over a month ago
Junior customer support role at Career Site in Kanpur.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the BFSI sector. Your primary role is to establish and nurture long-lasting relationships with our valued customers, ensuring their needs are met and their satisfaction is guaranteed.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited in the BFSI sector
- Be the first point of contact, handling inquiries, providing product and service information, and resolving any issues that may arise
- Handle customer inquiries and provide timely responses
- Build and maintain positive customer relationships
- Resolve customer issues and complaints effectively
What you need
- Customer service
- MS Office
- Data privacy
- Communication