Customer Relationship Executive
KolkataFull-timeJunior levelPosted over a month ago
Junior customer support role at Career Site in Kolkata. Needs a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary role is to establish and maintain strong relationships with our valued customers, ensuring their needs are met and their satisfaction is guaranteed. You will be the first point of contact, handling inquiries, providing product and service information, and offering exceptional customer support.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its brand
- Be the first point of contact, handling inquiries, providing product and service information, and offering exceptional customer support
- Greet and welcome customers, ensuring a warm and friendly atmosphere
- Handle customer inquiries and provide accurate information about our products and services
- Resolve customer issues and complaints in a timely and efficient manner
What you need
- Customer service
- Sales
- MS Office
- Problem solving