Customer Relationship Executive
KotaFull-time1–2 yrsPosted 2 months ago
Junior customer support role at Career Site in Kota. Needs 1–2 years and a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary role is to establish and nurture strong relationships with our customers, ensuring their needs are met and their experience with our products and services is exceptional.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its brand
- Be the first point of contact for customers, handling inquiries, providing information, and resolving any issues that may arise
- Handle customer inquiries and provide timely responses, ensuring a high level of customer satisfaction
- Build and maintain positive relationships with customers, fostering a sense of trust and loyalty
- Resolve customer issues and complaints, offering effective solutions and ensuring a positive outcome
What you need
- CRM
- Customer service
- Problem solving