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Customer Relationship Executive

MertaFull-timeJunior levelPosted 1 week ago

Junior customer support role at Career Site in Merta.

About the role

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to foster and nurture customer relationships, ensuring their needs are met and exceeded. You will be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise.

What you'll do

  • Be the face of our company, representing Digitide Solutions Limited and its values
  • Be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise
  • Handle customer inquiries and provide timely responses
  • Resolve customer issues and complaints, ensuring a satisfactory resolution
  • Maintain a high level of customer satisfaction and build long-term relationships

What you need

  • Customer service
  • MS Office
  • Communication

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