Customer Relationship Executive
MysuruFull-time1–2 yrsPosted over a month ago
Junior customer support role at Career Site in Mysuru. Needs 1–2 years and a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary role is to establish and maintain strong relationships with our valued customers, ensuring their satisfaction and loyalty. You will be the first point of contact for customers, handling inquiries, providing product and service information, and offering exceptional support to resolve any issues they may have.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its brand
- Be the first point of contact for customers, handling inquiries, providing product and service information
- Greet and welcome customers, ensuring a warm and friendly approach
- Handle customer inquiries and complaints, providing timely and accurate information
- Resolve customer issues and conflicts, offering creative and effective solutions
What you need
- CRM
- Customer service
- Problem solving