Customer Relationship Executive
PuneFull-timeJunior levelPosted 2 months ago
Junior customer support role at Career Site in Pune. Needs a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary focus will be on maintaining and enhancing customer satisfaction and loyalty. You will be the first point of contact for customers, handling their inquiries, concerns, and feedback with professionalism and a customer-centric approach.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its brand
- Be the first point of contact for customers, handling their inquiries, concerns, and feedback with professionalism and a customer-centric approach
- Handle customer inquiries and provide timely, accurate responses
- Resolve customer issues and complaints, ensuring a positive outcome
- Maintain a high level of customer satisfaction and build long-term relationships
What you need
- CRM
- Customer service
- MS Office
- Problem solving