Customer Relationship Executive
TiruvannamalaiFull-time1–2 yrsPosted over a month ago
Junior customer support role at Career Site in Tiruvannamalai. Needs 1–2 years and a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary goal is to foster strong relationships with our customers, ensuring their satisfaction and loyalty. You will be the first point of contact, handling inquiries, providing information, and resolving any issues that arise.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its values
- Be the first point of contact, handling inquiries, providing information, and resolving any issues that arise
- Handle customer inquiries and provide timely responses
- Resolve customer issues and complaints, ensuring a positive outcome
- Build and maintain strong relationships with existing customers
What you need
- CRM
- Data privacy
- Communication