Customer Relationship Executive
VaranasiFull-time2–5 yrsPosted 2 months ago
Mid-level customer support role at Career Site in Varanasi. Needs 2+ years and a BBA.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary focus will be on establishing and maintaining strong relationships with our valued customers. You will be responsible for handling customer inquiries, providing exceptional customer support, and ensuring a seamless and positive experience throughout their journey with us.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited and its brand
- Act as the primary point of contact for customers, addressing their inquiries and concerns
- Build and maintain positive relationships with customers, fostering a sense of trust and loyalty
- Provide accurate and timely information about our products and services, ensuring customer understanding
- Resolve customer issues and complaints efficiently, aiming for a high level of satisfaction
What you need
- CRM
- Customer service
- Data privacy
- Problem solving