Customer Relationship Executive
VisnagarFull-time1–2 yrsPosted 3 weeks ago
Junior customer support role at Career Site in Visnagar. Needs 1–2 years and a diploma.
About the role
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited in the BFSI sector. Your primary role is to establish and nurture long-lasting relationships with our valued customers, ensuring their satisfaction and loyalty. You will be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited in the BFSI sector
- Be the first point of contact, handling inquiries, providing product/service information, and resolving any issues that may arise
- Greet and assist customers with a friendly and professional attitude
- Handle customer inquiries and provide accurate information about our products and services
- Resolve customer complaints and issues in a timely and efficient manner
What you need
- CRM
- Customer service
- Data privacy
- Problem solving