Customer Service Executive
VijayawadaFull-time2–5 yrsPosted 2 months ago
Mid-level customer support role at Career Site in Vijayawada. Needs 2+ years and a diploma.
About the role
As a Customer Service Executive, you will be the first point of contact for our customers, handling inquiries, and ensuring a seamless experience. Your role is crucial in maintaining customer satisfaction and loyalty. You will be a key part of our back-office operations, working closely with various teams to deliver an outstanding service.
What you'll do
- Be the first point of contact for our customers, handling inquiries, and ensuring a seamless experience
- Be a key part of our back-office operations, working closely with various teams to deliver an outstanding service
- Handle customer inquiries and provide timely, accurate responses
- Resolve customer issues and complaints efficiently, ensuring a positive outcome
- Build and maintain strong relationships with customers, fostering a positive brand image
What you need
- Customer service
- CRM
- Problem solving