Customer Support Associate
BengaluruFull-timeJunior levelPosted 2 weeks ago
Junior customer support role at Career Site in Bengaluru.
About the role
As a Customer Support Associate, you will be the primary point of contact for our customers, offering high-quality service and support. Your role is crucial in maintaining positive relationships and ensuring customer satisfaction. You will handle a variety of inquiries, complaints, and provide accurate information to our clients, primarily through phone, email, and chat support.
What you'll do
- Be the primary point of contact for our customers, offering high-quality service and support
- Handle a variety of inquiries, complaints, and provide accurate information to our clients, primarily through phone, email, and chat support
- Respond to customer inquiries and provide timely, accurate information
- Resolve customer complaints and ensure a positive resolution
- Maintain a friendly and professional attitude at all times
What you need
- Customer service
- Chat support
- Problem solving