Executive
MumbaiFull-time1–2 yrsPosted over a month ago
Junior customer support role at Career Site in Mumbai. Needs 1–2 years and a diploma.
About the role
As an Executive at Digitide Solutions Limited, you will play a crucial role in delivering an exceptional customer experience. Your primary focus will be on handling inbound customer inquiries and providing timely and accurate solutions. You will be the first point of contact for our clients, ensuring their needs are met and their satisfaction is guaranteed.
What you'll do
- Play a crucial role in delivering an exceptional customer experience
- Be the first point of contact for our clients, ensuring their needs are met and their satisfaction is guaranteed
- Handle inbound customer calls, emails, and chats, providing prompt and accurate responses
- Resolve customer inquiries and complaints, ensuring a positive and efficient experience
- Maintain a high level of customer satisfaction by delivering exceptional service
What you need
- CRM
- Customer service
- Communication