Executive
MumbaiFull-time2–5 yrsPosted over a month ago
Mid-level customer support role at Career Site in Mumbai. Needs 2+ years and a diploma.
About the role
You will be the face of our company, representing us with professionalism and a positive attitude. Handle inbound customer inquiries and provide timely, accurate responses. Resolve customer issues and complaints, ensuring a high level of satisfaction. Maintain a thorough understanding of our products and services to offer tailored solutions.
What you'll do
- Play a vital role in our customer-centric operations
- Be the face of our company, representing us with professionalism and a positive attitude
- Handle inbound customer inquiries and provide timely, accurate responses
- Resolve customer issues and complaints, ensuring a high level of satisfaction
- Build strong relationships with customers, fostering a positive brand image
What you need
- CRM
- MS Office
- Learning and development
- Problem solving