Executive
MumbaiFull-time1–2 yrsPosted 2 months ago
Junior customer support role at Career Site in Mumbai. Needs 1–2 years and a diploma.
About the role
In this role, you will be the front-line representative for our company, interacting with customers and providing exceptional service. Your expertise will contribute to the success of our business, as you navigate and resolve customer inquiries, ensuring a positive and seamless experience. Handle inbound customer inquiries and provide timely, accurate solutions.
What you'll do
- Be the front-line representative for our company, interacting with customers and providing exceptional service
- Handle inbound customer inquiries and provide timely, accurate solutions
- Collaborate with cross-functional teams to ensure a seamless customer journey
- Maintain accurate records of customer interactions and feedback
- Assist in identifying areas for process improvement and implement efficient solutions
What you need
- Customer service
- MS Office
- Problem solving