Executive
MumbaiFull-timeJunior levelPosted 2 days ago
Junior customer support role at Career Site in Mumbai. Needs a diploma.
About the role
You will be the first point of contact for our clients, ensuring a positive and professional experience. This role offers an exciting opportunity to be part of a dynamic team and contribute to the growth of our business. Handle inbound customer calls, emails, and chats, providing timely and accurate responses.
What you'll do
- Play a vital role in our customer-centric operations
- Be the first point of contact for our clients, ensuring a positive and professional experience
- Handle inbound customer calls, emails, and chats, providing timely and accurate responses
- Resolve customer queries and complaints, ensuring a high level of satisfaction
- Maintain accurate records of customer interactions and update relevant systems
What you need
- Customer service
- Problem solving