Executive
PuneFull-time20–30 yrsPosted over a month ago
Leadership customer support role at Career Site in Pune. Needs 20+ years.
About the role
We are looking for a talented and motivated individual to join our team as an Executive. In this role, you will be the front-line representative for our company, providing exceptional customer service and support to our clients. You will be responsible for handling inbound queries, resolving customer issues, and ensuring a positive and seamless experience.
What you'll do
- Be the front-line representative for our company, providing exceptional customer service and support to our clients
- Be responsible for handling inbound queries, resolving customer issues, and ensuring a positive and seamless experience
- Play a vital role in building and maintaining strong relationships with our customers, ensuring their satisfaction and loyalty
- Resolve customer complaints and issues, ensuring a high level of satisfaction
- Maintain a professional and friendly demeanor at all times, representing the company's brand and values
What you need
- Customer service
- Voice process
- Problem solving