Executive
ThaneFull-time20–30 yrsPosted 1 week ago
Leadership customer support role at Career Site in Thane. Needs 20+ years and a diploma.
About the role
The Executive will be the face of our company, responsible for creating a positive and memorable customer experience. This role requires excellent communication skills, a proactive approach, and a passion for delivering outstanding service. The Executive will be a key player in driving customer satisfaction and ensuring the success of our business.
What you'll do
- Responsible for creating a positive and memorable customer experience
- Handle customer inquiries and provide timely, accurate responses
- Resolve customer issues and complaints, ensuring a high level of satisfaction
- Maintain a positive and professional attitude at all times
- Build strong relationships with customers and understand their needs
What you need
- CRM
- Customer service
- Sales
- Communication