Executive
ThaneFull-time1–2 yrsPosted 2 weeks ago
Junior customer support role at Career Site in Thane. Needs 1–2 years and a diploma.
About the role
As an Executive, you will be a key member of our team, responsible for handling inbound customer inquiries and providing exceptional support. Your role will involve building strong relationships with clients, understanding their needs, and offering tailored solutions. You will be a brand ambassador, ensuring a positive and professional image is maintained at all times.
What you'll do
- Be a brand ambassador, ensuring a positive and professional image is maintained at all times
- Handle inbound customer calls, emails, and chats efficiently and professionally
- Provide accurate and timely information to customers, addressing their queries and concerns
- Build and maintain strong relationships with clients, ensuring a high level of satisfaction
- Collaborate with cross-functional teams to ensure a seamless customer experience
What you need
- CRM
- Customer service
- Data privacy
- Problem solving