Executive
ThaneFull-timeJunior levelPosted 2 months ago
Junior customer support role at Career Site in Thane. Needs a diploma.
About the role
As an Executive, you will play a vital role in our customer care team, acting as the first point of contact for our valued customers. Your primary focus will be to handle customer inquiries, provide accurate information, and ensure a seamless and satisfying experience. You will be a key contributor to building and maintaining strong customer relationships, which are essential for the success of our business.
What you'll do
- Play a vital role in our customer care team, acting as the first point of contact for our valued customers
- Be a key contributor to building and maintaining strong customer relationships, which are essential for the success of our business
- Handle incoming customer inquiries and provide timely responses
- Resolve customer issues and complaints efficiently and effectively
- Build and maintain positive relationships with customers, fostering a friendly and professional environment
What you need
- CRM
- Customer service
- Problem solving