Operations Executive
BengaluruFull-time1–2 yrsPosted over a month ago
Junior operations role at Career Site in Bengaluru. Needs 1–2 years and a diploma.
About the role
As an Operations Executive, you will play a vital role in our company's success by supporting the daily operations and customer care functions. You will be the backbone of our team, ensuring efficient processes and a positive customer experience. Your contributions will directly impact our ability to deliver exceptional services and maintain strong relationships with our clients.
What you'll do
- Play a vital role in our company's success by supporting the daily operations and customer care functions
- Handle customer inquiries and provide timely, accurate information and solutions
- Resolve customer issues and complaints, ensuring a high level of satisfaction
- Maintain and update customer records and documentation accurately
- Collaborate with other departments to ensure smooth operations and efficient workflow
What you need
- Customer service
- MS Office
- Process improvement
- Documentation
- Data privacy
- Problem solving