Operations Executive
BengaluruFull-time2–5 yrsPosted 2 months ago
Mid-level operations role at Career Site in Bengaluru. Needs 2+ years.
About the role
As an Operations Executive, you will play a vital role in our company's success by supporting the daily operations and customer care functions. You will be the backbone of our team, ensuring efficient processes and a positive customer experience. Your contributions will directly impact our reputation and growth.
What you'll do
- Play a vital role in our company's success by supporting the daily operations and customer care functions
- Handle customer inquiries and provide timely, accurate information and solutions
- Maintain a high level of customer satisfaction by resolving issues and ensuring a positive interaction
- Collaborate with cross-functional teams to streamline operations and improve processes
- Monitor and analyze customer feedback to identify areas of improvement
What you need
- Customer service
- Data privacy
- Process improvement
- Documentation
- CRM
- Problem solving