Operations Executive
BengaluruFull-time2–5 yrsPosted 2 months ago
Mid-level operations role at Career Site in Bengaluru. Needs 2+ years.
About the role
As an Operations Executive, you will play a vital role in the smooth functioning of our back-office operations. Your primary focus will be on supporting the Customer Care Executive (CCE) team and ensuring a seamless customer experience. You will be responsible for coordinating and managing various administrative tasks, maintaining accurate records, and providing timely support to the CCEs.
What you'll do
- Play a vital role in the smooth functioning of our back-office operations
- Be responsible for coordinating and managing various administrative tasks, maintaining accurate records, and providing timely support to the CCEs
- Handle customer inquiries and provide accurate information to CCEs
- Assist in resolving customer issues and ensuring timely responses
- Maintain and update customer records and databases
What you need
- Customer service
- MS Office