Operations Executive
RanchiFull-time2–5 yrsPosted over a month ago
Mid-level operations role at Career Site in Ranchi. Needs 2+ years and a BBA.
About the role
As an Operations Executive, you will play a vital role in our company's success by supporting the daily operations and customer care functions. You will be the backbone of our team, ensuring efficient processes and a positive customer experience. Your contributions will directly impact our reputation and growth.
What you'll do
- Play a vital role in our company's success by supporting the daily operations and customer care functions
- Handle customer inquiries and provide timely, accurate information and solutions
- Maintain a high level of customer satisfaction by resolving issues and building positive relationships
- Collaborate with cross-functional teams to ensure smooth operations and efficient processes
- Monitor and analyze customer feedback to identify areas of improvement
What you need
- Customer service
- Documentation
- CRM
- Problem solving