Operations Executive
VisakhapatnamFull-time2–5 yrsPosted 1 week ago
Mid-level operations role at Career Site in Visakhapatnam. Needs 2+ years and a BBA or B.Com.
About the role
Digitide Solutions Limited is seeking an Operations Executive for its CLM Domestic BFSI – Manpower Back Office division. The role will coordinate back‑office activities, ensure seamless customer interactions, and drive operational excellence in a fast‑paced financial services environment. You will act as a bridge between customers, internal teams, and compliance requirements, fostering high service standards and continuous improvement.
What you'll do
- Coordinate back‑office activities, ensure seamless customer interactions, and drive operational excellence in a fast‑paced financial services environment
- Act as a bridge between customers, internal teams, and compliance requirements, fostering high service standards and continuous improvement
- Serve as the first point of contact for customer inquiries and resolve issues promptly
- Monitor and manage daily back‑office workflows to meet service level agreements
- Coordinate with Customer Care Executives to ensure consistent communication and service quality
What you need
- ERP
- Process improvement
- Customer service
- Data entry
- MS Office
- Documentation
Good to have
- CRM