Senior Customer Relationship Executive
SonipatFull-time20–30 yrsPosted yesterday
Leadership customer support role at Career Site in Sonipat. Needs 20+ years and a BBA.
About the role
As the Senior Customer Relationship Executive, you will play a vital role in building and maintaining strong relationships with our customers. Your primary focus will be on delivering an exceptional customer experience, handling inquiries, and resolving complaints efficiently. You will be the primary point of contact, ensuring timely and accurate communication with our valued clients.
What you'll do
- Play a vital role in building and maintaining strong relationships with our customers
- Be the primary point of contact, ensuring timely and accurate communication with our valued clients
- Act as the main point of contact for customers, ensuring prompt and professional responses
- Handle customer inquiries, providing accurate information and guidance
- Resolve customer complaints and issues, ensuring a positive outcome
What you need
- CRM
- Customer service
- MS Office
- Communication