Team Leader
HyderabadFull-time3–6 yrsPosted 2 weeks ago
Mid-level customer support role at Career Site in Hyderabad. Needs 3+ years and a degree.
About the role
We are looking for an experienced and skilled Team Leader to join our dynamic team at Digitide Solutions Limited. The Team Leader will play a crucial role in guiding and motivating a team, ensuring high-quality performance, and driving sales and cross-selling initiatives. This role requires excellent communication skills, a strong understanding of BFSI processes, and the ability to coach and develop team members.
What you'll do
- Lead and manage a team, providing guidance and support to ensure efficient and effective performance
- Drive sales, cross-sales, and upselling of products and services within the team, meeting set targets
- Ensure compliance with company policies and procedures, maintaining a high standard of professionalism
- Monitor and analyze team performance, identifying areas for improvement and implementing strategies
- Collaborate with other departments and stakeholders to ensure smooth operations and achieve business goals
What you need
- Sales
- Data entry
- Cross-selling
- Upselling
- Communication