Team Leader
ItarsiFull-time20–30 yrsPosted over a month ago
Leadership customer support role at Career Site in Itarsi. Needs 20+ years and Class 12.
About the role
Average PMI (last 6 months)/PMS rating 3 and above No Warning Letter issued in the past 6 months E-learning mandatory courses certified wherever applicable
What you'll do
- Administratively manage a team & monitor their performance
- Motivate and recognize team members through implementation of the R & R programs
- Analyze various reports to enhance productivity
- Improve quality of service and increase client delight
- Prepare and submit periodic reports of Team performance and should identify the gaps/scope of improvement (if Targets are not met)