Team Manager
Navi MumbaiFull-time5–9 yrsPosted 1 week ago
Senior customer support role at Career Site in Navi Mumbai. Needs 5+ years and a BBA.
About the role
As the Team Manager, you will play a crucial role in guiding and motivating our team to achieve outstanding results. Your responsibilities will include overseeing daily operations, implementing strategies, and ensuring efficient workflow. You will be a key driver of our success, creating an environment that promotes collaboration, innovation, and continuous improvement.
What you'll do
- Be a key driver of our success, creating an environment that promotes collaboration, innovation, and continuous improvement
- Lead and manage the CLM Domestic Diversified | Inbound team, providing direction and support
- Develop and execute strategies to enhance team performance and productivity
- Ensure efficient workflow management and timely resolution of customer inquiries
- Conduct regular performance evaluations and provide constructive feedback to team members
What you need
- CRM
- Communication
Good to have
- Customer service