Walk-in Thane - Palava
ThaneFull-time20–30 yrsPosted 3 months ago
Leadership customer support role at Career Site in Thane. Needs 20+ years.
About the role
As a Customer Care Executive, you will be the face of our company, representing Digitide Solutions Limited to our valued customers. Your primary role is to handle customer inquiries, provide timely and accurate information, and resolve any issues or concerns they may have. You will be expected to maintain a high level of professionalism and courtesy at all times, ensuring a positive and satisfying customer experience.
What you'll do
- Be the face of our company, representing Digitide Solutions Limited to our valued customers
- Be expected to maintain a high level of professionalism and courtesy at all times, ensuring a positive and satisfying customer experience
- Handle customer inquiries and provide accurate information in a timely manner
- Resolve customer issues and concerns, ensuring a positive experience
- Maintain a professional and courteous demeanor at all times
What you need
- CRM
- Customer service
- Escalation handling
- Data privacy
- Problem solving