Telecaller
Navi MumbaiFull-time0–2 yrs15k–₹22k a monthPosted 1 week ago
Entry-level customer support role at career vidyalaya in Navi Mumbai. Open to freshers; up to 2 years, with a degree. Pays ₹15,000–22,000 a month.
About the role
Handle customer calls and respond to queries in a professional and timely manner. Understand customer concerns and provide accurate information and appropriate solutions. Maintain good communication and ensure a positive customer experience throughout the interaction. Follow BPO process guidelines, quality standards, call-handling procedures, and maintain required records.
What you'll do
- Process Compliance: Follow BPO process guidelines, quality standards, call-handling procedures, and maintain required records
What you need
- Sales
- Telecom
- Negotiation
- Communication
- Customer handling
- Customer service