Member Success Manager
RemoteFull-time7–10 yrsPosted over a month ago
Senior sales role at Careers at Tide. Needs 7–10 years. Remote.
About the role
We are looking for an experienced and performance-driven Commercial Insurance Sales Manager to lead our Insurance sales function selling B2C insurance products into the UK market, based in Delhi NCR.
What you'll do
- Lead and manage the Insurance sales function in Delhi NCR, overseeing Team Leads and their telesales teams to consistently deliver and exceed sales targets and KPIs
- Own and continuously improve the end-to-end sales process — scripts, objection handling, lead routing
- Monitor daily, weekly and monthly performance, call metrics and KPIs across the team, identifying trends and opportunities for improvement
- Conduct call monitoring and quality reviews, providing real-time feedback to Team Leads to maintain performance standards
- Set targets, run incentive and recognition programmes, and hold Team Leads accountable for team performance
What you need
- Sales
- Inside sales
- Insurance
- Target achievement
- CRM
- Learning and development