Customer Support Engineer
MumbaiFull-time4–8 yrsPosted 1 week ago
Senior IT support role at Cashflo in Mumbai. Needs 4+ years.
About the role
$11 trillion of money flows every year between companies in India. It typically takes an average of 70 days for a business to get paid, and this number is increasing by ~5% every year. Formal funding options remain limited, covering less than 5% of the addressable market. If you enjoy solving real customer problems, working across systems, and owning outcomes end-to-end — we want to talk to you.
What you'll do
- Customer Deployment & Onboarding
- Configure integrations, workflows, and environment-specific setups
- Drive fast go-live and post-deployment stabilization
- Customer Interaction & Requirement Gathering
- Act as the primary technical point of contact for customers
What you need
- Customer service
- Networking
- Troubleshooting
- ETL
- AWS
- GCP
Good to have
- PostgreSQL
- SQL
- Azure
- Java
- Python
- Business analysis