Solutions Engineer (Customer Experience)
BengaluruFull-time5–9 yrsPosted 2 weeks ago
Senior customer support role at Cisco in Bengaluru. Needs 5+ years.
About the role
We are looking for a deep technical authority based in India to join us as a Customer Experience Solutions Engineer. This isn't just about knowing a product; it’s about being the master of the CCaaS domain. You will be the definitive authority who our customers and internal teams turn to for solving the most sophisticated challenges in the India market.
What you'll do
- Be the definitive authority who our customers and internal teams turn to for solving the most sophisticated challenges in the India market
- Mentor and Scale Expertise: Act as a force multiplier, mentoring and enabling the broader SE community in India on CCaaS, AI, WFM and QM technologies
What you need
- Sales