Core Operations - Transaction Processing
PuneFull-time1–2 yrsPosted today
Junior operations role at Citi in Pune. Needs 1–2 years and a B.Com or BBA.
About the role
The Operations Support Specialist 4 is a Retail Banking Operations & Process Analyst role responsible for executing, streamlining, and maintaining core retail banking Back-office transaction support, account lifecycle servicing, and operational workflow integrity.
What you'll do
- Review and post financial and non-financial accounting entries across retail banking General Ledger (GL) and Subledger accounts
- Identify, research, and reconcile ledger/subledger breaks, balancing discrepancies, and transaction mismatches to ensure accurate financial reporting and audit readiness
- Analyze daily transaction journals and system suspense accounts to verify proper fund allocation, interest calculations, fee adjustments, and postings
- Navigate and leverage Core Banking Platforms to execute customer account adjustments, verify balance histories, monitor transaction status
- Utilize advanced Microsoft Excel functions (e.g., dynamic formulas, pivot tables, VLOOKUP/XLOOKUP, index-match, conditional formatting
What you need
- Root cause analysis
- Excel
- Internal audit
- Month-end close
- Reconciliation
- Bookkeeping
Good to have
- Power Automate
- RPA
- VBA
- Python
- MIS reporting
- General ledger