Reservation Manager
MumbaiFull-timeFresherPosted 1 week ago
Entry-level hospitality role at Cloud Counselage in Mumbai. Open to freshers.
About the role
As a Hotel Room Reservation Operator, you would be responsible for handling incoming calls, emails, or online inquiries related to hotel bookings
What you'll do
- Process and confirm room bookings via phone, email, or online platforms
- Modify or cancel reservations as requested by guests
- Check room availability and provide options based on customer preferences
- Provide information about hotel services, amenities, and pricing
- A nswer guest inquiries and resolve issues professionally
What you need
- Customer service
- Reservations
- Terraform