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Process Associate

MohaliFull-time2–5 yrs3 L–₹3.5 L a yearPosted 3 weeks ago

Mid-level operations role at Cogneesol in Mohali. Needs 2+ years. Pays ₹3–3.5 LPA.

About the role

Insurance Operations Associate will be responsible for managing end-to-end insurance back-office and data processing operations for P&C insurance. The role involves ensuring adherence to client-specific insurance processes, meeting productivity and quality benchmarks, and maintaining strong client relationships.

What you'll do

  • Perform insurance-related back-office tasks such as policy issuance, endorsements, renewals, cancellations, and claims support
  • Accurately process insurance data in client systems while meeting quality and TAT requirements
  • Follow defined SOPs, SLAs, and client-specific insurance guidelines
  • Validate and update policyholder information and insurance documents
  • Meet assigned productivity, accuracy, and turnaround time targets

What you need

  • SOP writing
  • Documentation
  • Data privacy

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