Sr. Developer
KarnatakaFull-timeHybrid7–10 yrsPosted 1 week ago
Senior software engineering role at Cognizant in Karnataka. Needs 7–10 years. Hybrid.
About the role
This hybrid Sr Developer position focuses on designing building and optimizing scalable solutions using Salesforce Data Cloud and Salesforce Agentforce to support complex IT business support operations.
What you'll do
- Design and implement robust Salesforce Data Cloud solutions that enable efficient data unification and segmentation to support critical IT business support processes and…
- Develop and configure Salesforce Agentforce capabilities to streamline case handling and service workflows so IT business support teams can respond faster and more…
- Optimize data models and mapping within Salesforce Data Cloud to ensure high quality data improved system performance and reliable analytics outputs for business…
- Configure automation triggers and orchestration in Salesforce Agentforce to reduce manual effort improve response times and enhance service consistency for internal and…
- Collaborate with IT business support stakeholders to translate complex operational requirements into scalable Salesforce configurations that directly improve…
What you need
- Salesforce
- Incident response
- Test cases