Incident Management
Bengaluru, Hyderabad, Andhra PradeshFull-time5–9 yrsPosted open since apr 2022
Senior IT support role at Conduent in Bengaluru, Hyderabad and 1 more city. Needs 5+ years.
About the role
Operations Manager - Individual Contributor 5+ years of experience in IT Operations/Production support Strong ITIL service management skills Detecting and recording the incidents.
What you'll do
- Provide initial assessment of categorization and prioritization for reported incidents
- Ensure that proper initial incident Delivery provided to end-user or customer
What you need
- ITIL
- Linux
- Networking
- Troubleshooting