Apprentice, IT Operations
GurugramApprenticeshipFresherPosted 1 week ago
IT support apprenticeship at Connor, Clark & Lunn Financial Group in Gurugram.
About the role
We are seeking a highly client-focused Apprentice, IT Operations to serve as the first point of contact for colleague support across technology, business applications, and day-to-day operational enablement. You will provide Level 1 support across end-user technology, productivity platforms, and business applications, delivering consistently high-quality, professional, and empathetic support experience.
What you'll do
- Service Desk & Infrastructure teams supporting core platforms, endpoints, and networks
- Application owners and vendors supporting business and productivity applications
- Information Security to ensure secure handling of accounts, devices, and data
- HR and business stakeholders supporting onboarding/offboarding processes and ongoing user needs
- Act as the first point of contact for incidents, requests, and questions across technology and business applications
What you need
- Office 365
- Windows
- Networking
- Ticketing tools
- Troubleshooting