Sr. Solution Architect - 9998
PuneFull-time5–9 yrsPosted open since jul 2025
Senior software engineering role at Coupa Software in Pune. Needs 5+ years.
About the role
As a Technical Architect at Coupa, you will collaborate with our Customers, Partners and internal Product Management teams to implement cutting-edge solutions for our customers. Your expertise and experience will be crucial in integrating technologies into the Procurement, Supply Chain, and/or AP Automation domains, enabling our teams to manage the successful delivery of integration projects at Coupa effectively.
What you'll do
- Serve as a Technical Architect (TA) during customer implementations, driving adoption, quantifying value, and identifying opportunities for improvement
- Enhance customer experience by providing insights, handling customer requests, and addressing complaints through product support
- Manage escalations and work with project managers to meet project timelines and quality standards
- Mentor new TAs and partners, leading specialized Customer Success initiatives and applying best practices to influence strategy and design
- Self-starter with experience at scale, focused on the value of technical services in delivering customer success
What you need
- REST APIs
- Customer success
- ERP
- SAP
- Accounts payable
- NetSuite
Good to have
- SQL
- Java
- .NET
- Ruby