Quality Analyst
KochiFull-timeHybrid3–5 yrsPosted 1 week ago
Mid-level QA and testing role at Covestic in Kochi. Needs 3–5 years. Hybrid.
About the role
We are looking for a detail-oriented and analytical Quality Analyst to support the delivery of Salesforce-powered Conversational ITSM and Enterprise Service Management solutions. This role is ideal for professionals who enjoy validating business requirements, testing end-to-end solutions, identifying defects, and ensuring applications deliver expected business outcomes.
What you'll do
- Quality Assurance & Validation
- Review business requirements, user stories, process flows, and acceptance criteria
- Identify gaps, ambiguities, and inconsistencies before development begins
- Validate delivered functionality against business requirements
- Ensure quality standards are followed throughout the delivery lifecycle
What you need
- Test cases
- Bug tracking
- Salesforce
- Agile
- Regression testing
Good to have
- Test automation
- ITIL