Manager - Customer Experience
MumbaiFull-timeMid levelPosted 1 week ago
Mid-level customer support role at Credit Saison India in Mumbai.
About the role
Handle communications end to end across different channels and communication platforms Create and update process SOPs by aligning with different stakeholders Handle communication with partner teams with respect to setting up processes and data sharing Handling social media servicing end to end across platforms
What you'll do
- Handle communications end to end across different channels and communication platforms
- Create and update process SOPs by aligning with different stakeholders
- Handle communication with partner teams with respect to setting up processes and data sharing
- Handling social media servicing end to end across platforms
What you need
- SOP writing
- User flows
- Communication