Desktop Support Engineer
BengaluruFull-time2–3 yrsPosted 1 week ago
Junior IT support role at CreditAccess Grameen in Bengaluru. Needs 2–3 years and a diploma.
About the role
By maintaining consistent and quality communication both within the team and End users. The position is based at CreditAccess Grameen Limited, Regional Office in Bangalore and should be working closely with the internal IT team and All CAGL End Users & Vendors.
What you'll do
- Ensure the 24/7/365 availability of all systems, applications, and infrastructure
- Coordinate with Partners related to ILL & MPLS Links, Video Conferencing, updates, and develop processes and procedures that fulfil the support of secure systems
- Installation, Configuring & Troubleshooting Operating System of Windows / Linux /Ubuntu / RHEL based operating systems
- Participate in anticipating, mitigating, identifying, troubleshooting, and resolving hardware issues on Desktops / Laptop / LAN / WiFi / Printer /Scanner and all IT…
- Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users’ laptops
What you need
- Active Directory
- Troubleshooting
- Windows
- Linux
- Hardware