Engine Field Service Technician - Level III
MumbaiFull-timeJunior levelPosted yesterday
Trades role at Cummins in Mumbai. Needs a diploma.
About the role
Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site.
What you'll do
- Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site
- Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field
- Escalates unresolved issues to product specialists or supervisor
- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists
What you need
- Troubleshooting
- Maintenance
- Material handling
- Site execution